Wolt is a digital firm with headquarters in Helsinki that makes it exceedingly simple to find and have the top restaurants, supermarkets, and other local merchants delivered to you. Wolt’s goal is to improve urban environments for everyone—consumers, retailers, and messengers. The Wolt local commerce platform makes it simple for customers to get everything they need from one app, for retailers to increase sales, and for couriers to earn money that is flexible and useful.
In order to make this possible, Wolt creates a wide range of technologies, including local logistics, retail software, and financial solutions. It also runs its own supermarket chain under the name Wolt Market. Wolt was established in 2014, and in 2022, it merged with DoorDash. Now, DoorDash operates in 27 nations, 23 of which use the Wolt brand and product. Now let’s begin this WOLT NO review blog now without further ado.
WOLT NO – They Craft World-Class Experiences
At Wolt, design is at the heart of everything they ship. It is in their DNA to craft delightful, finessed experiences for all their users. Their mission is to craft products that their users love to adopt into their daily lives.
Their designers support their teams with everything from choosing the right areas to developing and building new concepts – all the way through to the finer details that can turn a good experience into a great one.
While embedded in their cross-functional product development teams, their designers are also part of their wider design community at Wolt.
How They Design
Their vision is big- the whole city, delivered within minutes. Essentially, they are building a mall in your pocket. They started with the food court on the top floor and have since expanded to groceries on the ground floor along with all the other shops, stores, as well as boutiques in the middle.
To build this they are connecting three parties: their customers, courier partners, and merchants. Seamlessly and in real-time. In product design, they craft great, usable experiences for all their customer groups, as well as internal teams at Wolt.
Customer Delight Reimagined
They obsess over details and usability. While they move fast, they always make sure to take time to polish the finer details of the user experience.
Whether it’s through user research, animation, or digging into the data, they always focus on creating meaningful, loveable user experiences. And that’s why they’re humbled, yet proud to say their customers give them the best ratings in the industry with 4.8/5 on the App store and 4.9 on Google Play.
Designing For Millions
Designing for millions means everyone on the team has an impact. They design products for millions of users, tens of thousands of courier partners, and thousands of merchants, as well as thousands of internal customers at Wolt. Each user group has its own app, and as well as it’s its job to make sure it makes the user’s life easier and their journey with Wolt delightful.