How To Fix PS5 Not Connecting To The Internet?

Players don’t necessarily need internet for PS5. There is ample choice for games you can run on disks. However, you can access an expansive variety with the internet. Recently, many people have begun reporting that their PS5 is not connecting to Wi-Fi. You can manage this issue with our helpful guide.

Why your PS5 may not be Connecting to the Internet?

  • Your internet is down
  • The server connection might have timed out
  • The PlayStation network is not working

Guide to Fix PS5 Internet Problem

Here are a few things you can do to fix the internet problem on PS5:

Check the Internet

Check both your phone and iPad, and see that they working well on the internet. If you are facing issues, move closer to your Wi-Fi source and then get rid of anything that could be causing interference. Restarting the router as well as your modem could help too:

  • Remove everything from the modem and router
  • Let your device cool down for minimum 30 seconds
  • Plug in the modem. Now, press the power button in case it doesn’t turn on
  • Connect your router after 60 seconds. Some might require you to press the power button
  • Let the router boot up. It will take 1-2 minutes

Once they both restart, check if the issue persists.

Restart PS5

If your PS5 is having trouble connecting to the internet, you can also try restarting. Usually, any issues and glitches are resolved after restarting. Restarting your PS5 might fix any bugs or glitches. Turn off your device and then turn it on after a few minutes. See that the console is powered down.

Make Sure that the Password is Correct

See that you are using the right password for your network. The routers have stickers on the back, bottom, or site with the default username and password printed on them. Check if you have used the right password.

Run the PS5 Built-in Network Test

Try running the PS5 built-in network test to see if the problem is still there.

  • Open the device. Open the Settings
  • Select Network – tap on Connection Status
  • Select the Test Internet Connection for a new check

Factory Reset

The last thing you can do to fix the internet issue is factory reset if none of the tips mentioned above are working for you. Doing a factory reset will wipe the PS5 storage device clean and then return the software settings to the default factory settings. However, before you decide on a factory reset, you can request Sony to repair or replace your PS5. Chances are that you are facing issues due to some hardware issues.

Here is how to go about it:

  • Open the PS5 and then go over to the Settings
  • Select System. You will see a panel on the left. From there, select System Software
  • Now choose the Reset Options available on the right side and select the option for Resetting Your Console
  • Press the Reset button to confirm the action
  • Once you have reset the PS5, restart it, and check if the internet is working on it

There could be different reasons why the internet is not connecting on your PS5. Trying out these fixes could sort out your issues.


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